Terms of Use

These Terms of Use govern access to and use of nnwa.in and the courses, content and services offered by NNWA Nutrition and Wellness Academy. By accessing the Website, enquiring about a programme, or enrolling in any course, you agree to be bound by these Terms.

1. Definitions

"Website" means nnwa.in and associated pages/sub-domains. "Services" means courses, learning platform, content, mentoring, assessments and related offerings. "Learner"/"you"/"your" means any person accessing the Website or enrolling in a Service. "Content" means all materials provided through the Services.

2. About NNWA

NNWA Nutrition and Wellness Academy is an online education brand based in Kolkata, West Bengal, India. Contact: contact@nnwa.in.

3. Eligibility

Learners must be at least 18, or have parent/guardian consent, to enrol. Enrolling confirms the information provided is accurate and complete and eligibility criteria for the programme are met.

4. Accounts and security

Access to certain Services requires a learning-platform account. Learners are responsible for keeping login credentials confidential and for all account activity. Accounts are personal and may not be shared, transferred or sold. Unauthorised use should be reported immediately.

5. Enrolment and admission

Enrolment is confirmed once an application is accepted and the applicable fee (or first instalment) is received. NNWA may decline or cancel an enrolment at its reasonable discretion. Programme details, curriculum, schedules, mentors and offers may be updated over time.

6. Courses, content and delivery

Services are delivered online through recorded lectures, study material and mentor support, and may include live sessions. "Lifetime access" refers to continued access to core recorded content for as long as the platform remains operational, subject to these Terms. Learners are responsible for a suitable internet connection and device.

7. Certificates and recognition

Certificates are awarded on successful completion of applicable requirements. Where a programme includes an NCrF-aligned credential, the NCrF Level-4 certificate is issued by a recognised Skill University and NCVET-approved Awarding Body, delivered in association with the University. NNWA operates an ISO 9001:2015-certified process and is a registered MSME enterprise. Certificates must not be altered or misrepresented.

8. Fees, payments and taxes

Fees are stated at enrolment and payable in Indian Rupees; applicable taxes including GST may be added as required by law. EMI and education-loan options are offered through partners, subject to the financing partner's own terms; learners are responsible for any charges levied by their bank or financing provider.

9. Refund and cancellation policy

Because Content is delivered digitally with prompt access, fees are generally non-refundable once course-material access has been provided, except where required by law. Cooling-off periods or cancellation windows applicable to a specific programme will be communicated at enrolment. Contact contact@nnwa.in to request a cancellation or refund.

10. Intellectual property

All Content and materials are owned by or licensed to NNWA and protected by IP law. Learners receive a limited, personal, non-exclusive, non-transferable, revocable licence to access Content solely for their own learning, with no copying, recording, downloading (except where permitted), distributing, reselling, public display or derivative works without prior written permission.

11. Acceptable use and code of conduct

Learners must not: share or sell account/Content access; record, reproduce, redistribute or publish Content; engage in plagiarism, cheating or academic-integrity breaches; misuse the Website or attempt unauthorised access; or treat mentors, staff or fellow learners disrespectfully. Access may be suspended or terminated for breaches.

12. Submissions and feedback

Assignments, feedback or other submitted content grant NNWA a non-exclusive, royalty-free licence to use it for delivering and improving the Services, while the learner retains ownership of their own original work.

13. Privacy

Use of the Services is also governed by the Privacy Policy, which explains how personal data is collected and handled.

14. Third-party services and links

The Services may rely on or link to third-party tools and websites such as payment gateways and social platforms. NNWA is not responsible for their content, policies or practices; use of them is at the learner's own risk and subject to their own terms.

15. Educational purpose and no professional guarantee

Services build practical knowledge and skills in nutrition, dietetics and wellness for educational purposes and do not constitute medical advice; learners should exercise sound judgement and work alongside qualified medical practitioners where appropriate. No specific employment, income, business or examination outcome is guaranteed.

16. Limitation of liability

To the maximum extent permitted by law, NNWA is not liable for indirect, incidental, special or consequential damages, or loss of profits, data or opportunity, arising from use of the Website or Services. Total aggregate liability for any claim shall not exceed the fees actually paid for the relevant programme.

17. Indemnification

Learners agree to indemnify and hold harmless NNWA and its officers, employees and partners from claims, damages or expenses arising from breach of these Terms or misuse of the Services.

18. Suspension and termination

Access may be suspended or terminated, with or without notice, for breach of these Terms, misuse of Content, or conduct harming NNWA, other learners or third parties. On termination, the right to access Content ceases.

19. Force majeure

NNWA is not liable for failure or delay in providing Services due to events beyond its reasonable control, including natural disasters, internet or power failures, strikes, or government actions.

20. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to the dispute-resolution provision below, the courts at Kolkata, West Bengal have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services.

21. Dispute resolution

Disputes are first addressed through good-faith discussions. If unresolved within a reasonable time, they are subject to the jurisdiction of the courts at Kolkata, West Bengal, under applicable Indian law.

22. Changes to these Terms

These Terms may be updated from time to time, with the revised version posted on this page along with an updated "Last updated" date. Continued use after changes constitutes acceptance.

23. Grievance redressal

Grievance Officer: Jyoti Padia. Email: contact@nnwa.in. Operated by NNWA Nutrition and Wellness Academy, Kolkata, West Bengal, India.

24. Contact us

Questions about these Terms can be sent to contact@nnwa.in.