Privacy Policy

This website is owned by the National Nutrition and Wellness Academy (hereinafter referred to as “NNWA”). This Privacy Policy only applies to information that we collect through the NNWA Website (the “Site” which consists of all content and pages located within the NNWA web domain & other domains that it may control) and does not apply to information that we may collect from you in other ways (for example, this policy does not apply to information that you may provide to us over the phone, by fax, or through conventional mail).

As a responsible private educational institution under the Make in India initiative, NNWA is committed to maintaining a high standard of confidentiality with respect to the personal data of our participants, students, employees, and faculty in accordance with the requirements of the Information Technology Act, 2000, Information Technology Rules, 2011 adopted by India’s IT Ministry, India’s Ministry of Communications ‘Press Note’ Technology, with clarifications and Ministry Of Communications And Information Technology (Department Of Information Technology) Notification Dated 11th April 2011 and The General Data Protection Regulation (GDPR) applicable to NNWA.

By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled. Our programs are delivered to participants from many different countries – in recognition of this, we endeavour to process all data in accordance with principles of internationally-accepted best practice, and in compliance with the legal provisions relating to data protection in India. We regularly review our compliance with the policy contained herein (the “Policy”) and whenever we receive a formal complaint, we will contact the person who made the complaint to attempt to resolve his or her concerns. To safeguard your personal data, all electronic storage and transmission of personal data are secured with appropriate security technologies. By reading this Policy and submitting any application or applying for any of our products or services, you hereby agree to this Policy and consent to our collection, use, and disclosure of your personal data.

PERSONAL INFORMATION

“Personal Data” is defined to mean personal information, whether true or not and whether in electronic or other form, about an individual who can be identified:

from that data; or
from that data and other information to which we have access to or are likely to have access to.

Examples of personal data are your name, address, Aadhar card number, photograph or video image, phone numbers, and email addresses.

Personal Data excludes Business Contact Information which means an individual’s name, position name or title, business phone number, business address, business electronic mail address or business fax number and any other similar information about the individual, not provided by the individual solely for his personal purposes.

INFORMATION WE COLLECT AND HOW WE USE IT

We collect personal data and other data from the Site.

Personal data we collect

The personal data we collect from you may include:

Your name
Your Aadhar number (required for NSDC/Government certifications)
Your contact particulars
Your image
Your country of residence
Your residential address
Your educational details (for eligibility checks)
Your date of birth

Other data we collect

Information we collect apart from your personal data may include the following:

Cookies and Usage Data: We may also collect information on how the services on the Site (the “Services”) are accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. Please refer to our cookie policy for more details.

How we use your personal data

We collect, use and disclose your personal data for the following purposes in connection with the products or services which you have applied for, to the extent applicable:

General administration of your application and/or registration and/or enquiry, for any Diploma, Certification, or Workshop offered by us;
To perform or carry out NNWA’s obligations arising from any contracts entered into between you and us;
To enable NNWA’s subcontractors, third-party agents, and service providers, to fulfil obligations/services as stipulated in your contract with NNWA (including access to the Gamified Learning modules);
To administer and update your records in our databases; monitoring and maintaining a record of previous transactions;
Improvement of our offerings, both individually (e.g., by program staff when working with a participant) and in aggregate, and to individualize the experience and to evaluate the access and use of the Site;
Scientific research and wellness trend analysis;
The purpose for which you specifically provided the information, for example, to respond to a specific inquiry or provide you with access to the specific program content and/or services you select;
Tracking of both individual and aggregate attendance, progress, and completion of a program (including Lifetime Continuous Learning modules), and analysis of statistics on participant performance;
Monitoring and detection of violations as well as other misuses and potential misuses of the Site;
Sending you updates about programs offered by NNWA or other events, sending you communications about products or services of NNWA, NNWA affiliates, or selected business partners that may be of interest to you, or sending you email messages about Site maintenance or updates;
Authentication of your identity when needed;
Process of refunds, as applicable;
Conducting checks with the DO NOT DISTURB Registry;
Compliance with internal policies and procedures and any applicable laws, rules, regulations, codes of practice or guidelines, orders or requests issued by any court, legal or regulatory bodies (including but not limited to disclosures to regulatory bodies such as NSDC, MSME, conducting audit checks, surveillance and investigation and Indian laws or any regulations or laws promulgated by the United Nations);
Conduct of direct marketing; we may process your personal data to contact you via email, phone, direct mail, SMS or other methods of communication to provide you with information regarding the Services that may be of interest to you. We may send information to you regarding the Services, upcoming promotions, and other information that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law;
To facilitate data analysis and business planning purposes, marketing, advertising, and sales efforts;
For government, audit and other regulatory purposes;
For internal reporting and/or accounting purposes;
The Purposes described elsewhere in this Policy (for example in the section entitled “Use and Disclosure to Third Parties”); and
Any other purpose as disclosed to you at the point of collection or pursuant to your consent.

We may also contact you by any means of communication for which you have given us contact details, including but not limited to via email, telephone numbers, and post, for the purpose of getting your feedback or for providing you with information which we believe could be of interest to you or your organisation.

By your submission of your Personal Data to us, you consent to the onward disclosure of your Personal Data to these service providers (as set out in “How we use your personal data”) and the processing of your Personal data by these service providers.

By providing us your personal data and any third party’s personal data such as the personal data of your parents (“Personal Data”) regardless of the manner in which you have provided such data, you represent and warrant to us that consent, including that of the third party, has been obtained for collection, use and disclosure of the Personal Data for the abovementioned purposes. Because we are collecting the third party’s data from you, you undertake to make the third party aware of all matters listed in this policy.

NNWA ensures that the Personal Data held by us shall be kept confidential. When transferring Personal Data to our third-party service providers, and/or our affiliates or related corporations whether in Singapore or elsewhere in order to carry out one or more of the purposes listed above, we will require them to ensure that Personal Data disclosed to them is kept confidential and secure.

CONSENT FOR THE COLLECTION AND USE OF YOUR PERSONAL DATA

You consent to the collection, use and disclosure of your Personal Data for the above-mentioned purposes and agree to be bound by the obligations it imposes on you, when you accept this Privacy Policy. You accept this Privacy Policy when you continue to browse on NNWA’s website or continuing to engage with NNWA.

In this regard, please note that it is on your part to ensure that all personal data submitted to us is complete, accurate, true and correct at the time of submission. Failure on your part to do so may result in our inability to provide you with products and services you have requested.

Please note that if you do not consent to any of the above business purposes, NNWA may also be unable to meet the purposes for which the information was collected.

USE AND DISCLOSURE TO THIRD PARTIES

We employ other companies and individuals to perform functions on our behalf. They will require access to the Personal Data needed to perform their functions for NNWA, but may not use it for other purposes. We will share Personal Data we collect with the following third parties or purposes:

With service providers or contractors that perform certain functions on our Site, including managing our learning management system (LMS), hosting our videos and program kit, processing information that you provide to us on the Site, processing purchases via third party payment gateway providers (including EMI providers), and other transactions through the Site, operating the Site or portions of it, providing or administering programs, or in connection with other aspects of NNWA services;
With other visitors to the Site, program platform or our mobile learning app, to the extent that you submit comments, program work, or other information or content (collectively, “Postings”) to a portion of the Site, program platform or mobile learning app designed for public communications; and with other members of an NNWA class of which you are a member, to the extent you submit Postings to a portion of the Site, program platform or mobile learning app designed for viewing by those class members. We may provide your Postings to participants who later enroll in the same classes as you, within the context of the forums, the program kit, or otherwise. If we do re-post your Postings originally made to non-public portions of the Site, program platform or mobile learning application or learning management system we will post them without your real name and e-mail (except with your express permission), but we may use your username without your consent.
For scientific research, for example, in the areas of cognitive science, nutrition, and education. However, we will only share Personal Data about you for this purpose to the extent doing so complies with applicable law and is limited to the Personal Data required to fulfill the purposes stated at the time of collection;
To provide opportunities for you to communicate with other users of the Site who may have similar interests or educational goals via our Alumni Portal. For instance, we may recommend specific study groups or connect potential participant and coaches. In such cases, we may use all information collected about you to determine who might be interested in communicating with you.
To third parties whose practices are not covered by this Policy (e.g., third party providers of goods and services, marketing and advertising companies and agencies, content publishers and retailers);
We may also share Personal Data about you with the University collaborating on a program for which you are enrolled or certifying bodies (such as NSDC or MSME), and these entities may use your personal data in accordance with their own privacy policies.
To respond to subpoenas, court orders, or other legal process; to investigate, or prevent, or take action regarding illegal activities, suspected fraud, or security or technical issues, or to enforce our terms and conditions, or this Policy; as otherwise may be required by applicable law; or to protect our rights, property, or safety or those of others;
With affiliates of NNWA or with successors in the event of a merger, acquisition or reorganization, for their use consistent with this Policy;
As otherwise described to you at the point of collection of Personal Data or pursuant to your consent; and For integration with third party services.

In addition, we may share aggregated information that does not personally identify you with the public and with third parties, including but not limited to researchers and business partners.

Please keep in mind that whenever you voluntarily disclose personal data online – for example on message boards, through e-mails, or in chat areas – that information can be collected and used by others. By posting personal data online that is publicly accessible, you may receive unsolicited messages from other parties in return.

LINKS TO OTHER WEBSITES

The Site contains links to websites published by third parties, including other content providers as well as certain service providers, such as those who process payments on behalf of NNWA. Some of these third-party websites may have our logo or trademark acknowledged on their website. These other websites are not under our control, and you acknowledge and agree that we are not responsible for the collection and use of your information by such websites, unless we have otherwise indicated in this Privacy Policy. We encourage you to be aware when you are be redirected to a third-party website and review the privacy policies of each website you visit and use.

DATA SECURITY

The Personal Data that we hold about you may be stored on servers hosted in Germany, Japan, US, China, India and on several cloud servers used by our service providers and vendors. NNWA implements a variety of security measures to maintain the safety of your submitted information. All electronic storage and transmission of personal data is secured and stored on managed servers with controlled access and appropriate security technologies.

We have implemented appropriate technical and organizational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of Processing, in accordance with applicable law. In certain instances we may use Secure Sockets Layer encryption and/or transfer certain Personal Data in a non-human readable format to provide protection.

Although every reasonable effort has been made to ensure that all personal data will be so protected, NNWA cannot be responsible for any unauthorised use or misuse of such information and from risks which are inherent in all internet communications. We cannot guarantee there will not be a breach, and we are not responsible for any breach of security or for the actions of any third parties.

Your Personal Data will only be disclosed for the express purpose of delivering the product or service requested and shall not be sold or disclosed to any other company for any other reason whatsoever without your consent.

DATA ACCURACY

We take every reasonable step to ensure that Personal Data that we process is accurate and, where necessary, kept up to date, and any of your User Information that we process that you inform us is inaccurate (having regard to the purposes for which they are Processed) is erased or rectified.

Please contact us via privacy@nnwa.in should you wish to have access to or seek to update, correct or withdraw the consent to collect and use your Personal Data. Your email should identify yourself and state which Personal Data and information about its use and/or disclosure is requested.

RETENTION OF DATA

We will retain Personal Data only for as long as is necessary for the purposes set out in this Policy. In addition, we will retain and use Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain certain data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. You have full rights to stop processing and/or remove of your data by emailing us at privacy@nnwa.in (by stating “Retention of Data” as the subject matter of the enquiry in the subject matter line.)

DATA TRANSFER

You are also entitled to learn about the legal basis of data transfers to a country outside India or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us and our third-party applications to safeguard Personal Data.

If any such transfer takes place, you can find out more by checking the relevant sections of this document.

NNWA will not transfer Personal Data within or outside India unless it is ensured that the Personal Data will be accorded a level of protection which is comparable to the protection under the applicable laws.

WHAT I CAN DO TO CONTROL MY PERSONAL DATA

Your Newsletter and Email Subscriptions.

You can opt out or unsubscribe to a newsletter or other email list at any time by following the instructions at the end of the newsletters or emails you receive. Please allow five to ten business days for changes to take effect. For some Services, member service-related communications are an integral part of such Services to which you subscribe and you may continue to receive emails as part of that particular portion of the Services unless you cancel your account, even if you opt out of the newsletters or email list. If you have provided more than one email address to us, you may continue to be contacted unless you request to unsubscribe each email address you have provided.

Cookies and Pixel Tags

You may stop or restrict cookies and pixel tags on your computer or purge cookies from your browser by adjusting your web browser preferences. However, if you “turn off,” purge, or disable cookies or pixel tags, although you may still use the Services, you may not be able to use all of the features, functions, or services available on the Site. We have also provided another measure of disabling the cookies, you will see a pop up on our website that can enable you to control the cookies tracking.

CHANGING OUR POLICY

Please note that we review and may make changes to this Policy from time to time. When changes are made, the Policy link will include a notation “Revised (date).” indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. The notation will be included in this Policy link for at least seven (7) days after the update has been made. By accessing the Site after any changes have been made, you signify your agreement on a prospective basis to the modified Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Policy.

Privacy Concerns

If you are concerned about the handling of your Personal Data, or if you have any complaints or queries related to your Personal Data or our Privacy Policy, please contact:

Consent for Being Contacted

When you voluntarily send us electronic mail, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.

SPECIFIC SERVICE-RELATED DATA POLICIES

1. HEALTH AND MEDICAL DISCLAIMER (FOR NUTRITION COURSES)
While NNWA collects data related to your educational progress, please note that any health-related data (such as BMI, dietary logs, or medical history) submitted by you during practical assignments, case studies, or strictly for the purpose of “Self-Transformation” modules is processed with strict confidentiality.

Not Medical Advice: You acknowledge that the educational content and certification provided by NNWA do not constitute a license to practice medicine. Any personal health data you share with mentors for feedback is done so voluntarily.
Client Data Privacy: If you are submitting case studies of third parties (e.g., friends or future clients) as part of your coursework, you warrant that you have obtained their explicit consent to share their anonymized health data with NNWA faculties for evaluation purposes.

2. PLACEMENT AND CAREER SUPPORT DATA SHARING
To fulfill our “100% Placement Support” guarantee, NNWA acts as a bridge between you and potential employers. By enrolling, you explicitly consent to the following:

Resume Circulation: We may share your professional profile, resume, certification status, and performance grades with our network of corporate partners, gyms, wellness centers, and hospitals for recruitment purposes.
Alumni Portal Visibility: Your basic profile (Name, Certification, City) may be made visible to potential employers or recruiters on our exclusive Alumni Portal unless you opt-out in writing.

3. FINANCIAL DATA FOR EMI AND LENDING PARTNERS
Since NNWA offers EMI-based payment options to make education affordable, we may share your necessary personal data (Name, PAN Card, Income Proof, Contact Details) with our third-party lending partners or NBFCs (Non-Banking Financial Companies) solely for the purpose of processing your loan or EMI application.

Credit Check: You understand that these partners may perform a credit background check.
Liability: NNWA does not store your full banking passwords or credit card CVVs; these are processed directly by the secure payment gateways and lending partners.

4. SESSION RECORDING AND PROCTORING (QUALITY ASSURANCE)
To ensure the high quality of our “24×7 Student Support” and to maintain the integrity of our certifications:

Live Classes: All live interactive sessions, masterclasses, and doubts-clearing calls may be recorded for quality assurance, training purposes, and for students who miss the live session to view later.
Exam Proctoring: During online assessments for certification (especially NSDC or University affiliated exams), we may request access to your camera and microphone to monitor for malpractice. This footage is stored securely and deleted after the certification validity period requires.

5. INTELLECTUAL PROPERTY AND COURSE CONTENT USAGE
Our course materials are “visually engaging” and proprietary. We collect technical Usage Data (IP address, login patterns) to prevent piracy.

Unauthorized Sharing: If our systems detect concurrent logins from multiple locations or suspicious downloading activity inconsistent with personal learning, we reserve the right to suspend the account to investigate potential data theft or copyright infringement.

6. MINORS AND PARENTAL CONSENT
While our professional courses are generally intended for adults (18+), if any “Short-Term Wellness Program” is accessed by individuals under the age of 18, we require strict parental or guardian consent. We do not knowingly collect personal data from minors without verifiable parental consent. If we learn that we have collected personal data from a minor without such consent, we will delete that information immediately.

Here is the Disclaimer & Liability Waiver section. You can append this directly after the “Specific Service-Related Data Policies” section I provided above.

This section is critical for protecting NNWA from lawsuits related to medical malpractice by students, physical injuries during remote training, and misunderstandings regarding job guarantees.

DISCLAIMER & LIABILITY WAIVER

1. EDUCATIONAL PURPOSE ONLY (NO MEDICAL ADVICE)

The content, courses, and certifications provided by NNWA (including the Diploma in Nutrition and Dietetics and Personal Training) are strictly for educational and informational purposes only.

Not a Medical Substitute: Nothing contained in our curriculum, videos, or faculty interactions is intended to be a substitute for professional medical advice, diagnosis, or treatment.
No Doctor-Patient Relationship: Enrollment in our courses does not establish a doctor-patient relationship between the student and NNWA faculty (even if the faculty member is a medical doctor).
Consultation: We strongly advise all students and their future clients to consult with a physician or qualified healthcare provider regarding any specific medical condition before making dietary changes or starting a fitness regime.

2. LIMITATION OF SCOPE OF PRACTICE

NNWA provides certification in wellness and lifestyle management. It does not authorize students to practice medicine, prescribe medication, or treat complex pathologies unless they hold a prior medical degree licensed by the National Medical Commission (NMC) or relevant authorities.

Student Liability: NNWA explicitly disclaims liability for any actions, advice, or dietary plans prescribed by our students/graduates to their clients. Students are solely responsible for working within their legal scope of practice and adhering to the ethical guidelines of the industry.

3. “PLACEMENT SUPPORT” DISCLAIMER

While NNWA offers “100% Placement Support” and utilizes a strong network of industry associations to assist students:

No Employment Guarantee: “Support” includes interview scheduling, resume building, and access to the Alumni Portal. It does not guarantee a job offer, a specific salary package, or employment in a specific location.
Market Conditions: Final employment is subject to the student’s performance in interviews, their skill set, and prevailing market conditions. NNWA is not liable for unemployment or career stagnation post-certification.

4. PHYSICAL SAFETY WAIVER (ONLINE TRAINING MODEL)

Given that NNWA operates on a fully online model without physical supervision at training centers:

Assumption of Risk: Students acknowledge that participating in the “Diploma in Personal Training” or any practical fitness module involves inherent risks of physical injury. By practicing these exercises at home or in their own gyms, students assume full responsibility for their safety.
Environment: It is the student’s responsibility to ensure their practice environment is safe and free of hazards. NNWA is not liable for injuries sustained during remote/online practical sessions or self-practice.

5. EARNINGS AND RESULT DISCLAIMER

No Income Promise: Any case studies or testimonials regarding the income of past alumni are examples of what is possible, not assurances of what you will earn. Financial success depends on individual effort, business acumen, and market factors.
Client Results: NNWA does not guarantee that the diet or fitness plans created by students using our methodology will yield specific results (e.g., “10 kg weight loss in 1 month”) for every client, as human physiology varies.

6. THIRD-PARTY TOOLS AND PRODUCTS

Neutrality: While we may maintain a neutral approach to product endorsements, our course may mention specific supplements, apps, or equipment for educational context. This does not constitute a warranty of the safety or effectiveness of those third-party products.
Affiliations: Any external links or software tools recommended during the course are used at the student’s discretion and risk.

Next Step: Since you are operating in the Indian EdTech space (which sees high dispute rates regarding fees), would you like me to draft a “Refund and Cancellation Policy” that specifically addresses EMI cancellations and “Access to Digital Content” rules?

GRIEVANCE OFFICER (Mandatory unde

In accordance with the Information Technology Act, 2000 and the Rules made thereunder, the name and contact details of the Grievance Officer are provided below. You may contact them for any discrepancies or grievances with respect to the processing of your information.

Name: Jyoti Padia
Designation: CEO & Grievance Officer
Company: NATIONAL NUTRITION AND WELLNESS ACADEMY (NNWA)
Email: contact@nnwa.in
Phone: +91 8240900957
Time: Mon – Fri (10:00 AM – 6:00 PM IST)

The Data Protection Officer

NATIONAL NUTRITION AND WELLNESS ACADEMY (NNWA)

64/4/A Graham Road, Tollygunge, Kolkata: 700040

City: Kolkata

State: West Bengal

Pincode: 70040

Email: contact@nnwa.in

Effective Date: September 01, 2025