The terms that apply when you use the NNWA website, courses and services.
Last updated: June 2026
These Terms of Use ("Terms") govern your access to and use of the website nnwa.in and the courses, content and services offered by NNWA Nutrition and Wellness Academy ("NNWA", "we", "us" or "our"), a brand operated by NNWA Nutrition and Wellness Academy By accessing our Website, enquiring about a programme, or enrolling in any course, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.
NNWA Nutrition and Wellness Academy is an online education brand based in Kolkata, West Bengal, India. You can contact us at contact@nnwa.in.
You must be at least 18 years of age, or have the consent of a parent or legal guardian, to enrol in our Services. By enrolling, you confirm that the information you provide is accurate and complete and that you meet any eligibility criteria stated for the relevant programme.
To access certain Services you must create an account on our learning platform. You are responsible for keeping your login credentials confidential and for all activity under your account. Accounts are personal to you and may not be shared, transferred or sold. Please notify us immediately of any unauthorised use of your account.
Enrolment is confirmed once your application is accepted and the applicable fee (or first instalment) is received. We may, at our reasonable discretion, decline or cancel an enrolment. Programme details, curriculum, schedules, mentors and offers may be updated from time to time to improve the learning experience.
Our Services are delivered online through recorded lectures, study material and mentor support, and may include live sessions. Where "lifetime access" is offered, it refers to continued access to the core recorded content of your enrolled programme for as long as the platform remains operational, subject to these Terms. You are responsible for having a suitable internet connection and device to access the Services.
On successful completion of the applicable requirements, you will receive the certificate(s) associated with your programme. Certificates of completion and diplomas are awarded by NNWA. Where a programme includes an NCrF-aligned credential, that NCrF Level-4 certificate is issued by a recognised Skill University — a UGC-recognised Skill University and NCVET-approved Awarding Body — and NNWA delivers the programme in association with the University. NNWA operates an ISO 9001:2015-certified learning process and is a registered MSME enterprise. Certificates are issued based on genuine completion and adherence to academic integrity, and must not be altered or misrepresented.
Fees for each programme are stated at the time of enrolment and are payable in Indian Rupees. Applicable taxes, including GST, may be added as required by law. We offer easy EMI and education-loan options through our partners for eligible learners; such facilities are subject to the terms and approval of the respective financing partner. You are responsible for any charges levied by your bank or financing provider.
Because our Content is delivered digitally and access is granted promptly after enrolment, fees are generally non-refundable once access to course materials has been provided, except where a refund is required by applicable law. Any cooling-off period, refund eligibility or cancellation window that may apply to your specific programme will be communicated to you at the time of enrolment and will be governed by the refund policy and learner agreement applicable to that programme. To request a cancellation or refund, contact us at contact@nnwa.in and we will guide you through the process.
All Content and materials provided through the Services — including text, video, audio, graphics, logos, assessments and certificates — are owned by or licensed to NNWA and are protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the Content solely for your own learning. You may not copy, reproduce, record, download (except where expressly permitted), distribute, resell, publicly display or create derivative works from the Content without our prior written permission.
We may suspend or terminate access for any breach of this code of conduct.
If you submit assignments, feedback or other content to us, you grant us a non-exclusive, royalty-free licence to use it for the purposes of delivering and improving the Services, while you retain ownership of your own original work.
Your use of the Services is also governed by our Privacy Policy, which explains how we collect and handle your personal data.
The Services may rely on or link to third-party tools and websites (such as payment gateways, learning tools and social platforms). We are not responsible for the content, policies or practices of those third parties, and your use of them is at your own risk and subject to their terms.
Our Services are intended to build practical knowledge and skills in nutrition, dietetics and wellness. The Content is provided for educational purposes and does not constitute medical advice; learners should always exercise sound judgement and, where appropriate, work alongside qualified medical practitioners. While our programmes are designed to be career-relevant, we do not guarantee any specific employment, income, business or examination outcome, as these depend on individual effort, circumstances and other factors.
To the maximum extent permitted by law, NNWA shall not be liable for any indirect, incidental, special or consequential damages, or for any loss of profits, data or opportunity, arising out of or in connection with your use of the Website or Services. Our total aggregate liability for any claim relating to the Services shall not exceed the amount of fees you actually paid to us for the relevant programme.
You agree to indemnify and hold harmless NNWA and its officers, employees and partners from any claims, damages or expenses arising out of your breach of these Terms or your misuse of the Services.
We may suspend or terminate your access to the Services, with or without notice, if you breach these Terms, misuse the Content, or engage in conduct that harms NNWA, other learners or third parties. On termination, your right to access the Content will cease.
We shall not be liable for any failure or delay in providing the Services due to events beyond our reasonable control, including natural disasters, internet or power failures, strikes, or government actions.
These Terms are governed by and construed in accordance with the laws of India. Subject to the dispute-resolution provision below, the courts at Kolkata, West Bengal shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms or the Services.
In the event of any dispute, the parties shall first attempt to resolve it amicably through good-faith discussions. If the dispute cannot be resolved within a reasonable time, it shall be subject to the jurisdiction of the courts at Kolkata, West Bengal, in accordance with applicable Indian law.
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the Website or Services after changes take effect constitutes acceptance of the revised Terms.
For any grievance relating to the Services or these Terms, you may contact our Grievance Officer:
Grievance Officer: Jyoti Padia
Email: contact@nnwa.in
Operated by: NNWA Nutrition and Wellness Academy, Kolkata, West Bengal, India
For any questions about these Terms, please contact us at contact@nnwa.in.